Privacy Policy

Effective Date: [May 7, 2021]
Last Updated: [October 14, 2025]

Elaine One Estates (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.elaineoneestates.com, make a purchase, or interact with our services.

By using our website or providing your information, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect information from you when you visit our site, register for an account, make a purchase, or communicate with us. This includes:

a. Personal Information:

  • Name, email address, phone number

  • Billing and shipping address

  • Payment details (processed securely through third-party providers)

  • Account username and password

b. Automatically Collected Information:
When you browse our site, we automatically collect certain information through cookies and analytics tools, such as:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on our site

  • Referring/exit pages

c. Cookies and Tracking Technologies:
We use cookies, pixels, and similar technologies to personalize content, analyze traffic, and enhance user experience. You may disable cookies through your browser, but some parts of the site may not function properly.


2. How We Use Your Information

Elaine One Estates uses your information to:

  • Process and fulfill your orders or subscriptions

  • Provide access to digital content and services

  • Send transactional or marketing communications

  • Improve our website’s functionality and performance

  • Respond to support requests or account inquiries

  • Comply with legal or regulatory obligations

We do not sell your personal data to any third parties.


3. Email Communications

By subscribing, purchasing, or creating an account, you consent to receive transactional emails (order confirmations, account updates, etc.).

You may also receive occasional marketing or educational emails from Elaine One Estates related to real estate trends, hosting strategies, and product updates.
You can unsubscribe from marketing communications at any time via the “unsubscribe” link in the email footer.


4. Payment Processing

Payments are securely handled through trusted third-party processors such as Stripe, PayPal, or other site-supported gateways.

We do not store or have access to your full credit card information. All transactions are encrypted and processed according to PCI-DSS (Payment Card Industry Data Security Standard) compliance.


5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce our agreements.

If you close your account, we may retain certain information as required by law or for legitimate business purposes.


6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you

  • The right to request correction or deletion of your data

  • The right to object to or restrict processing

  • The right to withdraw consent (if applicable)

To exercise these rights, please contact us at support@elaineoneestates.com.


7. Third-Party Services

We may use trusted third-party services for analytics, email marketing, payment processing, and hosting (e.g., Google Analytics, Mailchimp, or Meta Pixel).

These third parties may collect or process your data in accordance with their own privacy policies. We ensure that all third parties we work with maintain strong data protection standards.


8. Data Security

We use industry-standard security measures to protect your data, including:

  • SSL (Secure Socket Layer) encryption

  • Firewalls and secure hosting infrastructure

  • Access controls and authentication procedures

While we take reasonable steps to safeguard your data, no online platform can guarantee 100% security. You share information at your own risk.


9. Children’s Privacy

Elaine One Estates does not knowingly collect personal information from individuals under the age of 18.
If we discover that we have inadvertently collected such information, we will delete it promptly.


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be reflected with a new “Last Updated” date at the top of this page.

Your continued use of our site after such updates constitutes your acceptance of the revised policy.


11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact:

📧 support@elaineoneestates.com
🌐 www.elaineoneestates.com
🏢 Elaine One Estates — Chicago, Illinois, USA